Having recently had a situation where a supplier made a mistake and blamed the customer – here’s a quick video about “Admitting When You Are Wrong”.

Thank you for visiting http://www.martinkoss.com – I appreciate it.
Watch out for more random thoughts in text, video and audio…
Thank you for your 3 minutes!
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I just required some information and was searching on Google for it. I visited each page that came on first page and didn’t got any relevant result then I thought to check out the second one and got your blog. This is what I wanted!
Thank you. Always pleased when someone enjoys what they read or hear on my blog. Martin.
Not bad! Although I don’t visit your blog much but I must say that you always post amazing information and the theme is quite good. Keep us updated mate! I love your blog and will keep on appreciating your effort every time I visit.
Thank you. The theme is not the greatest. I created it initially in Artisteer but have tweaked it manually. I keep thinking of buying Thesis but I’d lose the ‘uniqueness’ of the look and feel of my ‘custom’ theme.