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	<title>Martin Koss - thinking out loud... &#187; Business</title>
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	<description>I don&#039;t mean to be so opinionated and argumentative, it&#039;s just me...</description>
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	<itunes:summary>I don&#039;t mean to be so opinionated and argumentative, it&#039;s just me...</itunes:summary>
	<itunes:author>Martin Koss - thinking out loud...</itunes:author>
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	<itunes:subtitle>I don&#039;t mean to be so opinionated and argumentative, it&#039;s just me...</itunes:subtitle>
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		<title>Fish n Chips Twice Please</title>
		<link>http://www.martinkoss.com/business/fish-n-chips-twice-please/</link>
		<comments>http://www.martinkoss.com/business/fish-n-chips-twice-please/#comments</comments>
		<pubDate>Wed, 05 Oct 2011 20:53:58 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=2537</guid>
		<description><![CDATA[To earn high praise and a solid reputation for your business you have to have more than a decent product or service at a fair price. You&#8217;ve got to be consistent with it too. One off brilliance is not enough. Most of us have had consistent quality and inconsistency and we remember them as much [...]]]></description>
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		<title>Big Changes for Small Business</title>
		<link>http://www.martinkoss.com/business/big-changes-for-small-business/</link>
		<comments>http://www.martinkoss.com/business/big-changes-for-small-business/#comments</comments>
		<pubDate>Mon, 26 Sep 2011 08:48:06 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=2496</guid>
		<description><![CDATA[Many small business owners and managers don&#8217;t appreciate that they have a wonderful advantage over big companies. Year after year they struggle on by with the same marketing, the same products, same sales message, same target market&#8230; Nothing ever changes. Is it fear of change? Lack of knowledge? Lack of direction? Lack of leadership? Lack [...]]]></description>
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		<title>Profiting from Atrocities</title>
		<link>http://www.martinkoss.com/business/profiting-from-atrocities/</link>
		<comments>http://www.martinkoss.com/business/profiting-from-atrocities/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 17:33:59 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=2361</guid>
		<description><![CDATA[It&#8217;s not the first time and I&#8217;m sure it won&#8217;t be the last time we see businesses profiting from atrocities like bombings and natural disasters. But, in my opinion, it takes VERY LOW people to do it. Unless you were on another planet in March 2011 you will be well aware that Japan suffered a [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>What Are You Really Saying?</title>
		<link>http://www.martinkoss.com/business/what-are-you-really-saying/</link>
		<comments>http://www.martinkoss.com/business/what-are-you-really-saying/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 07:21:22 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=2339</guid>
		<description><![CDATA[Potential customer walks into the showroom, sales person pounces &#8220;how can I help You&#8221; he says. A little shell shocked, customer replies &#8220;I&#8217;m just looking, thank you&#8221;. &#8220;What are you looking at today? Maybe I can do you a good deal!&#8221; Back off, Jack. I&#8217;m BROWSING! If you hammered away as soon as a prospect [...]]]></description>
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		<title>Let Me Shop On My Terms, Please</title>
		<link>http://www.martinkoss.com/business/let-me-shop-on-my-terms-please/</link>
		<comments>http://www.martinkoss.com/business/let-me-shop-on-my-terms-please/#comments</comments>
		<pubDate>Wed, 22 Jun 2011 06:22:41 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Internet Marketing]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1904</guid>
		<description><![CDATA[I don&#8217;t know about you but, when I shop online I want to feel like I am in control. I like to have a choice about what personal details I share and I do not like it when the website stores more of my details than I want them to store &#8211; especially credit card details. [...]]]></description>
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		<title>Social Networking, Referral Marketing &#8211; Nothing New</title>
		<link>http://www.martinkoss.com/business/social-networking-referral-marketing-nothing-new/</link>
		<comments>http://www.martinkoss.com/business/social-networking-referral-marketing-nothing-new/#comments</comments>
		<pubDate>Fri, 03 Jun 2011 04:27:56 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1882</guid>
		<description><![CDATA[So many people discuss, write about and &#8216;train&#8217; others about the concepts of social networking and referal marketing as &#8216;a whole new way of marketing your business&#8216;. It&#8217;s nothing new, though. Is it? It may seem, to some, to be a &#8216;complicated / complex&#8217; time of &#8216;likes&#8217; and &#8216;shares&#8217; and &#8216;fans&#8217; and &#8216;followers&#8217; and &#8216;subscribers&#8217; [...]]]></description>
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		<title>Facebook Mobile Must Evolve</title>
		<link>http://www.martinkoss.com/facebook/facebook-mobile-must-evolve/</link>
		<comments>http://www.martinkoss.com/facebook/facebook-mobile-must-evolve/#comments</comments>
		<pubDate>Thu, 02 Jun 2011 07:15:55 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Facebook]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1879</guid>
		<description><![CDATA[I often get asked by Facebook Business Page admins why their custom landing page is not visible on mobile devices. Here&#8217;s a typical question: Hi Martin. If you ever come across a system to make custom tabs default landing pages on mobile phones, please, let me know! Unfortunately, that will only be possible if and [...]]]></description>
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		<title>You Get What You Pay For &#8211; Right?</title>
		<link>http://www.martinkoss.com/business/you-get-what-you-pay-for-right/</link>
		<comments>http://www.martinkoss.com/business/you-get-what-you-pay-for-right/#comments</comments>
		<pubDate>Sat, 16 Apr 2011 22:22:50 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1790</guid>
		<description><![CDATA[If it&#8217;s true, and most us believe it is, that you &#8220;get what you pay for&#8221; then why do so many people get excited when they get something for free? Free, to me at least, means &#8220;something of no value&#8221;. If it had value, why would it be given away. From a business perspective (it [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>What Do You Do To Be Remarkable?</title>
		<link>http://www.martinkoss.com/business/what-do-you-do-to-be-remarkable/</link>
		<comments>http://www.martinkoss.com/business/what-do-you-do-to-be-remarkable/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 16:45:08 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1752</guid>
		<description><![CDATA[So much of the advertising and marketing we see is just plain boring. What are you doing that gets attention? What I find so amazing when I see all the junk mail that drops on the welcome mat is that along the way there will have been input by marketing people, advertising agencies, executive decisions [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Every Business Has a Bad Day</title>
		<link>http://www.martinkoss.com/business/every-business-has-a-bad-day/</link>
		<comments>http://www.martinkoss.com/business/every-business-has-a-bad-day/#comments</comments>
		<pubDate>Wed, 08 Sep 2010 05:14:28 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[comments]]></category>
		<category><![CDATA[customer comments]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[negative]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1585</guid>
		<description><![CDATA[Business is not and never will be 100% plain sailing; anyone who told you otherwise is full of crap. Oh, you read it in a book did you? Ah ha. Okay &#8211; put down the &#8216;Easy Steps To Starting And Running A Successful Business&#8216; and join the real world&#8230; Business is not now and never [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>If Debbie Did Dallas Today</title>
		<link>http://www.martinkoss.com/business/if-debbie-did-dallas-today/</link>
		<comments>http://www.martinkoss.com/business/if-debbie-did-dallas-today/#comments</comments>
		<pubDate>Fri, 20 Aug 2010 08:56:24 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1468</guid>
		<description><![CDATA[When I was fourteen, any glance of lady boobies had my giggles on overdrive for the rest of the day. I was a sheltered young whipper-snapper. Heck, I remember thinking bellybuttons were, ya know, a rude bit. Until I figured out we all had one and they are all pretty much the same &#8211; smelly. [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>My Supplier Does Not Want To Talk To Me</title>
		<link>http://www.martinkoss.com/business/my-supplier-does-not-want-to-talk-to-me/</link>
		<comments>http://www.martinkoss.com/business/my-supplier-does-not-want-to-talk-to-me/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 12:26:50 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Services]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1393</guid>
		<description><![CDATA[Isn’t it sad that more and more suppliers only want us to listen to reminders of how wonderful their website is when we call them by phone – possibly because we can’t get any joy on their website? Just the other day I was struggling with a supplier’s website – I was unable to login [...]]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>How To Increase Your Prices Today</title>
		<link>http://www.martinkoss.com/business/how-to-increase-your-prices-today/</link>
		<comments>http://www.martinkoss.com/business/how-to-increase-your-prices-today/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 18:34:44 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[increase prices]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[internet marketing strategy]]></category>
		<category><![CDATA[marketing strategy coaching]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1224</guid>
		<description><![CDATA[Here in the UK we are about to face a fairly impacting tax increase (January 2011) with our VAT being increased from 17.5% to 20%. This may not seem like a massive leap but in real terms it is a 14% increase in the actual tax being paid at the checkout. While I appreciate that [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>You Can Be The World&#8217;s Greatest</title>
		<link>http://www.martinkoss.com/business/you-can-be-the-worlds-greatest/</link>
		<comments>http://www.martinkoss.com/business/you-can-be-the-worlds-greatest/#comments</comments>
		<pubDate>Mon, 21 Jun 2010 05:51:46 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Services]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[internet marketing strategy]]></category>
		<category><![CDATA[reputation management]]></category>
		<category><![CDATA[worlds greatest business]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1201</guid>
		<description><![CDATA[As the dust settled on another wonderful &#8220;Father&#8217;s Day&#8221; I pondered a while, posted a status update on Facebook that described how great I felt when my kids told me I was the greatest Dad in the world. I&#8217;m sure there were millions of &#8220;Greatest Dads&#8221; around the world feeling the same pride and love [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Why Amazon Are The Best</title>
		<link>http://www.martinkoss.com/business/why-amazon-are-the-best/</link>
		<comments>http://www.martinkoss.com/business/why-amazon-are-the-best/#comments</comments>
		<pubDate>Fri, 04 Jun 2010 06:29:40 +0000</pubDate>
		<dc:creator>Martin Koss</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[amazon.co.uk]]></category>
		<category><![CDATA[amazon.com]]></category>
		<category><![CDATA[buy from amazon]]></category>
		<category><![CDATA[buying from amazon]]></category>
		<category><![CDATA[Customer Services]]></category>

		<guid isPermaLink="false">http://www.martinkoss.com/?p=1132</guid>
		<description><![CDATA[Do you use Amazon (.com / .co.uk / .ca etc)? Well, that&#8217;s probably a silly question because I would guess most of us have used them at one time or another &#8211; especially since you can get pretty much anything from them, directly or indirectly. Why do we keep going back? Why do we rely [...]]]></description>
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